Arum is an independent consultancy specialising in credit management technologies and providing both business and technical expertise to debt collection and recovery operations internationally.

We offer a unique depth of experience and knowledge of this sector, working with clients on their business strategies as well as their systems to drive improvements in efficiency and effectiveness.

Our client list includes global banking groups, major financial organisations, debt collection agencies and utilities.

Our consultants are able to understand our clients' particular market issues and technology because they themselves have held key technical and business roles with leading banks, utilities and telcos.

Using our development team's expertise in Rich Internet Applications we have also developed Arum DataEye(R), a management information dashboard that helps any organisation with a call centre to optimise performance and reduce costs by monitoring KPIs in real time.